Tie Training to Business Objectives – 5 Questions to Ask

As a training professional, you’re probably familiar with the concept of “making the business case for training.” I see one of my key roles in training and development as getting to the heart of the business objectives at hand. When I’m able to do that, I can then provide recommendations and ideas for training – or in some cases, other ways to accomplish the objectives.

Lessons in Luv and Leadership

Colleen Barrett is perhaps the most memorable person I met in 2010. She’s the President Emerita and Corporate Secretary (how that’s for a title?) of Southwest Airlines, and the only woman of her ranking at a major US airline. I had the opportunity to learn some key...

Virtual Distance and Training Design

An article recently came across my desk that’s about 3 years old, “When Teams Fail: The Virtual Distance Challenge.” It really could have been written last week, and it got me thinking about how that concept impacts training and development teams. Virtual distance...

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