In this episode of the Rooted in Revenue Podcast with Susan Finch, I explore how to revolutionize your sales approach. We dive into how combining sales and marketing, leveraging AI, and staying connected with clients can drive value and growth.
Some highlights:
- Three Major Pain Points for Clients (5:45 – 6:15): Clients, particularly in growth-mode B2B sectors, face three major challenges: strategy, structures, and skills. They may lack a solid strategy, struggle with outdated structures, or need better skills in their teams.
- Two Types of Leaders (8:35 – 9:25): Leaders fall into two categories: forward-thinking, decisive ones who actively seek to position their companies for future success, and the “wait and see” leaders who are reluctant to act until disruptions play out. The latter group tends to be less successful in making transformative changes.
- Integration of Sales and Marketing (24:45 – 25:45): There is an increasing integration of sales and marketing. While tools and AI can assist, nothing replaces the importance of personal connections and conversations in driving business forward.
- Importance of Staying in Touch with Clients (29:30 – 30:45): It is important to stay in touch with clients, particularly “quiet” clients who may be at risk of leaving. Try personalized outreach through emails, calls, or even physical mail to maintain these relationships.
- Using CRM to Identify Key Clients (34:00 – 34:45): Use CRM tools to regularly review client interactions and identify those who haven’t been contacted recently. Maintain consistent outreach to a top 25 or 50 clients to maintain strong relationships.
- Personal Relationship Building as Key to Modern Selling (39:00 – 39:55): Modern selling is about being the connector between people and organizations, beyond just expertise. Specific, tailored value propositions can help differentiate a salesperson and foster stronger relationships, leading to greater long-term success.
You can listen to this episode of the Rooted in Revenue podcast here:
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